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Frequently Asked Questions

General Questions

Q: What are your clinic hours?

A: Our clinic is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 2:00 PM. We are closed on Sundays.

Q: How can I schedule an appointment?

A: You can schedule an appointment by calling us or by using our online appointment booking form.

Q: Do you accept walk-ins?

A: We accept walk-ins based on availability, but we recommend making an appointment to ensure you get the time that works best for you.

Insurance and Payment

Q: What insurance plans do you accept?

A: We accept a wide range of insurance plans. Please check our Insurance page for a full list, or contact us directly for specific inquiries.

Q: What payment methods do you accept?

A: We accept cash, credit/debit cards, and various financing options. We also offer payment plans for larger procedures.

Q: Do you offer financing options?

A: Yes, we offer flexible financing options through [name of financing service] to help manage the cost of your dental care.

Services

Q: What services do you provide?

A: We offer a full range of dental services, including preventive care, restorative dentistry, cosmetic procedures, orthodontics, and emergency care. Visit our Services page for more details.

Q: How often should I visit the dentist?

A: We recommend visiting the dentist every six months for a regular checkup and cleaning to maintain optimal oral health.

Q: What is the process for teeth whitening?

A: Our teeth whitening process involves [brief description of the process]. It is a safe and effective way to brighten your smile. Schedule a consultation to learn more.

Q: What should I do in case of a dental emergency?

A: In case of a dental emergency, call us immediately at [emergency phone number]. We will do our best to see you as soon as possible. For severe injuries, visit the nearest emergency room.

Q: Can I get an emergency appointment?

A: Yes, we offer emergency dental services. Please call our office, and we will arrange an appointment as quickly as possible.

New Patient

Q: What should I bring to my first appointment?

A: Please bring a valid ID, your insurance card (if applicable), and any relevant medical records. You may also fill out our new patient forms online [link to forms] before your visit.

Q: Do you offer consultations for new patients?

A: Yes, we offer consultations for new patients. During your consultation, we will discuss your dental history, any concerns you may have, and potential treatment options.

Children's Dentistry

Q: At what age should my child first see a dentist?

A: We recommend that children have their first dental visit by their first birthday or when their first tooth appears, whichever comes first.

Q: Do you offer paediatric dentistry?

A: Yes, we provide specialized dental care for children, focusing on preventive care and making their visit as comfortable as possible.